Terms & Conditions

Last updated: 2 October 2026

Terms & Conditions

1. 1

   General Information

   This website is operated by Emma Fitness, a UAE-based fitness equipment company. Throughout the site, the terms “we”, “us” and “our” refer to Emma Fitness. By using our website, you agree to these Terms and Conditions, our Privacy Policy, and any other policies referenced herein.

2. 2

   Use of the Website

   You agree to use our website for lawful purposes only. You must not use the site in any way that may damage, disable, or impair the site or interfere with any other party's use of the site. We reserve the right to restrict or terminate your access if we believe you have violated these terms.

3. 3

   Products and Pricing

   We strive to ensure that all product information, prices, and availability are accurate. However, errors may occur. We reserve the right to correct any errors and to update information at any time without prior notice. All prices are in AED and include applicable VAT unless stated otherwise.

4. 4

   Orders and Payment

   All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason. Payments can be made via the secure payment methods available on our website, such as credit/debit cards, bank transfer, or other listed options.

5. 5

   Delivery and Installation

   We offer delivery across the UAE. Installation services are provided by our professional team (where applicable). Delivery and installation timelines may vary based on product availability and location. We will keep you informed throughout the process.

6. 6

   Returns and Refunds

   We accept returns in accordance with our Returns & Refunds Policy. Products must be unused, in original packaging, and in resalable condition. Certain items (e.g., customized or installed equipment) may not be eligible for return.

7. 7

   Warranty

   Equipment comes with a manufacturer or Emma Fitness warranty as stated on each product page. The warranty covers manufacturing defects under normal use and does not cover wear and tear, misuse, or accidental damage.

8. 8

   Limitation of Liability

   Emma Fitness shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the amount paid for the product or service in question.

9. 9

   Changes to Terms

   We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site constitutes acceptance of the revised terms.